Details

Dental Receptionist

Receptionist required for a busy dental practice in Dublin 4 to work 3 days per week. The receptionist is responsible for providing excellent service to our patients.

Tasks and responsibilities

  • Providing excellence in customer service
  • Greeting and registering patients on a day to day basis at the reception desk
  • Providing information and reassurance to patients about their treatment
  • Phone and email management throughout the day
  • Appointment book management to ensure maximisation of working hours
  • Performing any local administration tasks such as filing/scanning/lodgements/postage etc.

Requirements:

  • Excellent customer facing skills
  • Ability to handle patient complaints or issues on a day to day basis
  • Ability to work as part of a team
  • Flexibility and adaptability to be able to deal with varied tasks
  • Strong patient focus
  • Empathy
  • Excellent communication skills
  • Flexibility
  • Honesty and Integrity

Qualifications/Experience

Essential

  • Leaving Certificate or equivalent
  • Fluent in written and oral English
  • Must be adept in use of MS Office 2000 or later, particularly Excel and Word, Internet and mail.

Desirable

  • At least one year in an Administrative position in a customer focused industry
  • Dental Nurse experience

Please apply below with your CV & Cover letter, outlining your experience and motivation towards this role to lesley.doyle@nidm.ie